Chateau on the Lake Marina

Luxury Tritoon Policies

• ALL USERS MUST BE REGISTERED GUESTS AT THE CHATEAU ON THE LAKE HOTEL.
• A confirmed reservation will hold your vessel for up to 30 minutes after your scheduled departure time, after which it will be considered a "No Show" and the entire reservation fee will be forfeited.
• Please arrive for your rental 30 minutes prior to the scheduled departure time to ensure the entire rental time is allotted. Rental times cannot be extended due to late arrivals.
• Renters and any additional drivers must be at least 18 years old with a valid United States Driver's License and credit card. By Law all drivers born on or after January 1st, 1984 must complete a Missouri Highway Patrol approved Boater Safety Training Course. For your convenience, please take the online course at www.nasbla.com.  Upon successful completion you will be presented with a course completion card and email to present to us.
• A security deposit of $300 per vessel will be required on the day of the rental and must be placed on a major credit card in the Renter's name.
• Mass quantities of alchohol, open flames, grill, or cooking equipment of any type is prohibited on all rental boats.
• Each rental boat leaves the dock with a full tank of fuel. Once the boat is returned and refueled the renter is responsible for the amount of fuel consumed during the rental time.
• Changes to existing reservations boat type, rental date or time must be made at least 48 hrs. before the reservation date and cannot be processed online. Please call the location in which the reservation was made to make these arrangements.
• Any cancellation made more than 48 hrs. before the reservation date will not be charged a cancellation fee.
• Any cancellation made less than 48 hrs. before the reservation date will result in a forfeit of the half reservation amount and cannot be credited towards future reservations.
• If the following conditions exist on the lake; heavy rain lasting more than 45 minutes; lightening; tornado warnings; high wind advisories or any condition that Chateau Marina considers unsafe boating conditions, then the reservation fees will be credited. Weather credits or rain checks can only be given in person on the day of the rental and are based on actual weather conditions on the lake at the time of the rental not future weather forecasts.

Heads up: If you born after January 1st, 1984, it is required that all operators have a Missouri Boating Safety Certificate, or a NASBLA approved boaters license from another state (see below.)  

Don’t have one? We’ve got you covered - we can grant you a 7-day temporary license if you pass an online test at our location on or before the day of your reservation! 

Wondering if your current certificate or license will make the cut?

The State of Missouri will accept the following state agency and NASBLA approved certificates:

• A certificate issued by another State agency and NASBLA approved
• A certificate issued by the US Power Squadron
• A certificate issued by the US Coast Guard Auxiliary
• A valid commercial license issued by the US Coast Guard
• A valid commercial (boating) license issued by the State of Missouri
• Please visit www.boat-ed.com/nh  or call 1-417-334-2628 if further information is needed.